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Response Handling

INCREASINGLY BUSINESSES AND CONSUMERS ARE TURNING TOWARDS NEW CHANNELS TO REQUEST INFORMATION OR PURCHASE GOODS. WE ARE EXPERIENCED IN PROVIDING CUSTOMER FOCUSED RESPONSE HANDLING, DELIVERING YOUR PRODUCT TO THE RECIPIENT QUICKLY AND EFFICIENTLY.

Our seamless Response Handling solution integrates various response channels including telephone, post, email, internet and SMS; providing efficient processing of responses to campaigns of all sizes.

We have built three core qualities into our Response Handling solution: experience, quality and intelligence.  Our response teams are trained and experienced in handling complex responses that require exceptional product knowledge.  Once a response has been captured each record is subject to verification to ensure accuracy and quality Analysis of campaign responses can reveal interesting trends that will help develop strategy and drive decision making.

RESPONSE HANDLING AT A GLANCE:

  • International advertising campaign response handling
  • National advertising campaign response handling
  • Brochure fulfilment
  • Pack & dispatch
  • Online and mail order fulfilment
  • Returns processing
  • Campaign analysis
  • Experienced response teams

Need more information? Call our response experts on 0800 138 9008 or email info@rmg-response.co.uk we are happy to help.

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rmg:response | Trefor House | Galdames Place 
Ocean Park | Cardiff | CF24 5RE | UK

T: 029 2043 5800
E: info@rmg-response.co.uk

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